Having trouble signing-in to the X-Analytics application? We may have the fix you need.

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User ID

The user ID is always your email address.  If you have more than one email address, please check with your X-Analytics application admin.

Your X-Analytics application admin is someone in your organization that was assigned admin privileges to the X-Analytics application.  This person can tell you the email address that was configured to your ID or can reset your email address.

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Step 1: Select Forgot Your Password

Within the X-Analytics login page, please select Forgot your password?

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Step 2: Select Forgot Your Password

Within the Forgot your password? page, please enter your email address, and select Get New Password.

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Step 3: Follow Email Instruction

After selecting Get New Password, you will receive an email message with instruction on how to reset your password.

Follow the instructions within the email message.